Zuercher Technologies Acquires IMPACT: Revolutionizing Public Safety Software for Small to Medium Agencies

Zuercher Technologies, a TriTech company renowned for its commitment to public safety software, proudly announces its acquisition of IMPACT, bolstering its mission to enhance software solutions for small to medium public safety agencies. This strategic move is accompanied by a significant funding achievement of $1,000,000, aimed at driving innovation and expanding service capabilities. With over 30 years of dedicated service to law enforcement, fire, and EMS agencies predominantly in New York, IMPACT brings invaluable experience to Zuercher. The acquisition not only enriches Zuercher’s technological offerings with IMPACT’s comprehensive product suite, including Computer-Aided Dispatch (CAD), Mobile, and Records Management Systems (RMS), but also significantly extends its geographical reach, especially in New York. Both companies share a strong customer satisfaction ethos, making this partnership a natural fit. “We are really impressed with what the IMPACT team has built and their dedication to customers and success,” said Michael Zuercher, Senior VP and General Manager. Dennis Labriola, President and CEO of IMPACT, echoed this sentiment, emphasizing how the union will leverage the strengths of both organizations to deliver even better solutions to public safety professionals. The infusion of capital from this funding will enhance development efforts and refine software offerings, ultimately improving operational efficiency for over 150 agencies already benefiting from IMPACT’s innovative technologies. As Zuercher and IMPACT embark on this promising journey together, the public safety community can look forward to a new era of enhanced software capabilities and unwavering support.