VoiceRun has secured $5.5 million in new funding to advance its enterprise AI voice platform. The company, which operates under the brand Prim AI, specializes in delivering next-generation voice experiences for businesses through its flagship product, Prim Voices.
Prim Voices functions as a modular "voice control plane," enabling teams to efficiently design, deploy, and scale AI-driven voice agents across various communication channels, including phone, web, and emerging platforms. It integrates essential components such as telephony, real-time speech-to-text and text-to-speech, large language model-based dialogue, and analytics behind a unified API and dashboard. This approach allows developers to focus on creating customer value rather than managing complex multi-vendor integrations.
Built for mission-critical scale, Prim AI's platform is SOC 2, HIPAA, and PCI-ready, combining cloud agility with enterprise-grade reliability. Fortune-500 companies, contact centers, and technology replatformers currently utilize Prim Voices to automate millions of live minutes, reduce handle times, and extract richer customer data. The platform supports diverse applications, from replacing legacy IVR systems to enabling secure phone ordering and embedding conversational voice into bespoke workflows.
This significant capital infusion will enable VoiceRun to accelerate its strategic growth initiatives. The company plans to allocate the funds towards further enhancing the Prim Voices platform, expanding its engineering and customer success teams, and increasing its market penetration to meet the growing demand for AI-native enterprise voice solutions.
With this investment, VoiceRun is well-positioned to continue its innovation in conversational AI, empowering more enterprises to transform their voice interactions and maintain a competitive edge in an evolving digital landscape.
