Conversation Intelligence Platform Mihup Secures $5.92M in Funding Round

We are excited to announce that Mihup, a pioneering Conversation Intelligence platform founded in June 2016 and headquartered in Kolkata, has successfully raised $5,920,000 in a recent funding round. This significant investment underscores Mihup's commitment to enhancing contact center performance through its proprietary Automatic Speech Recognition (ASR) technology, which has set industry standards for accuracy, speed, and cost-effectiveness. With this new influx of capital, Mihup plans to accelerate its product development initiatives and expand its market presence, further solidifying its position as a leader in the conversation intelligence space. Currently, Mihup's platform has handled over 100 million interactions, serving a diverse clientele that ranges from small businesses to large enterprises across multiple sectors, including BFSI, BPOs, e-commerce, logistics, and automobiles. As an ISO 27001-certified company, Mihup not only prioritizes operational efficiency but also upholds world-class information security standards, reassuring clients of their data's integrity. This funding round was backed by renowned investors Accel Partners and Ideaspring Capital, who share Mihup’s vision of driving innovation in the contact center industry. With the new funds, Mihup is poised to elevate customer engagement experiences and set new benchmarks in conversation intelligence, transforming the way businesses interact with their customers. Stay tuned for more updates as Mihup embarks on this exciting journey towards redefining communication in the digital age!