CLIKING, a startup specializing in customer experience management, has secured $605,000 in a recent funding round. The company provides businesses with a comprehensive solution designed to monitor and enhance customer satisfaction through real-time surveys, accessible via tactile tablets or QR codes. Its platform delivers key performance indicators such as NPS, CSAT, CES, and product ratings, enabling companies to gain actionable insights into client sentiment.
Beyond satisfaction measurement, CLIKING assists businesses in fostering customer loyalty through an automated rewards system and a digital loyalty card. The solution also integrates a complete relational marketing module, simplifying communication between businesses and their clientele. CLIKING's core mission is to empower companies to drive customer satisfaction, ultimately increasing client retention.
This capital infusion marks a significant milestone for CLIKING. The company plans to strategically deploy the $605,000 to accelerate its product development roadmap, enhance its technological infrastructure, and expand its market presence. This investment will support CLIKING's efforts to further innovate its offerings across its three core modules: customer satisfaction, customer loyalty, and customer communication.
The funding underscores investor confidence in CLIKING's approach to customer experience and its potential for growth within the competitive business software market. With this new capital, CLIKING is well-positioned to scale its operations and continue its mission of helping businesses build stronger, more lasting relationships with their customers.
