Centrical, the AI Performance Experience Platform that empowers best-in-class customer experiences for global brands like Teleperformance and DHL, has closed a $39.0M Series d funding round. The company's technology personalizes the employee journey through AI-driven performance, coaching, and quality management, alongside personalized microlearning and gamification.
Founded in 2013, Centrical operates in 150 countries and 40 languages, with offices in New York, Tel Aviv, and London. The company was recently recognized as a leader by Frost & Sullivan in their 2024 Workforce Engagement Management Radarâ„¢, validating its innovative approach to employee performance and engagement.
