Vega has acquired VOIS (Vodafone Intelligent Solutions), a strategic arm of Vodafone Group Plc, for an undisclosed amount. This acquisition sees Vega taking ownership of VOIS, a prominent shared services organization known for delivering intelligent solutions across the global telecommunications industry. VOIS specializes in creating value for customers through its expertise in Talent, Technology, and Transformation.
As the largest shared services organization in the global telco sector, VOIS provides a portfolio of next-generation solutions and services. These are designed in partnership with customers across Vodafone Group, local markets, and partner markets, aiming to simplify operations and drive growth. VOIS operates a unique industry-first partnership model with Accenture, combining in-house and third-party capabilities to drive transformation. The company leverages technology, data, and a talented international team of 30,000 professionals to deliver services in Technology, Business, B2B, Corporate Services, and Customer Care. VOIS serves customers across 28 countries from 10 primary locations, including India, Romania, and Spain.
The acquisition of VOIS by Vega is a strategic move designed to significantly expand Vega's capabilities and market footprint within the telecommunications solutions space. Vega gains VOIS's extensive operational scale, established global presence, and its proven ability to deliver competitively-priced, benchmarked services with guaranteed outcomes. The integration is expected to create substantial synergies, allowing Vega to leverage VOIS's advanced platforms, commercial model, and its strategy to commercialize, re-platform, and extend services beyond existing borders. This move enhances Vega's capacity to offer comprehensive, data-driven solutions to a broader customer base.
The combined entity is poised to capitalize on VOIS's deep industry expertise and its robust network of talent and technology. This acquisition positions Vega to further innovate and drive transformation within the evolving telco landscape, delivering enhanced value and expanded service offerings to customers globally.