Lomond has acquired Regal Estates, the company behind the ESTAS customer review platform, for an undisclosed amount. This strategic acquisition marks a significant move by Lomond to expand its footprint within the property sector's service and technology landscape. Regal Estates, through its ESTAS platform, is a well-established provider of customer review and awards solutions exclusively for property professionals, including agents, conveyancers, and mortgage brokers.
The ESTAS platform is renowned for its verified customer reviews and annual awards, which celebrate excellence in customer service across the property industry. This reputation and comprehensive data offer a clear strategic benefit to Lomond. By integrating Regal Estates, Lomond gains access to a trusted system that enhances client engagement, provides valuable industry insights, and bolsters its service offerings. The acquisition is expected to create synergies that will improve operational efficiencies and broaden market reach for both entities.
This purchase solidifies Lomond’s position, allowing it to leverage ESTAS’s established brand and its direct connection to property professionals. The combination is anticipated to provide an enhanced suite of tools and services for property businesses, enabling them to better manage their online reputation, gather authentic client feedback, and benchmark their service quality within the competitive market. The focus remains on delivering high-quality, verified review solutions that drive trust and professionalism.
Looking ahead, the combined strengths of Lomond and Regal Estates are poised to drive innovation in property technology and client service. This acquisition signals a commitment to fostering transparency and excellence within the sector, ultimately benefiting both property professionals and their customers by ensuring continued emphasis on service from the heart and reputation built on trust.