Zen Internet has acquired Fibrehop, an internet service provider specializing in full-fibre gigabit speed internet connectivity, for an undisclosed amount. Fibrehop has established itself by delivering affordable, high-speed internet services to residents, primarily leveraging CityFibre's new state-of-the-art network across 68 cities in England, including a notable presence in Milton Keynes. The company prides itself on offering 100% pure full-fibre connections, distinguishing itself from part-fibre 'superfast' offerings and catering to the increasing demand for ultra-reliable, ultrafast broadband suitable for data-intensive activities like remote work and streaming.
Zen Internet, a well-established internet service provider, offers a comprehensive suite of broadband, voice, and hosting services to both residential and business customers. This acquisition represents a strategic move for Zen Internet to further expand its footprint and expertise within the rapidly growing full-fibre market. Fibrehop's strong focus on customer service and its exclusive use of the CityFibre network align with Zen's commitment to quality service and its own existing relationships with wholesale network providers.
The integration of Fibrehop into Zen Internet is expected to generate significant synergies, primarily by enhancing Zen's full-fibre portfolio and extending its reach into new and existing CityFibre-enabled areas. By bringing Fibrehop's dedicated full-fibre customer base and operational model under its umbrella, Zen aims to strengthen its position in the competitive gigabit broadband sector. This move will also allow Zen to consolidate its full-fibre offerings and potentially streamline operations across various wholesale networks.
Looking ahead, the combined entity is poised to deliver a broader range of high-speed connectivity options to a wider customer base, reinforcing its commitment to providing robust and reliable internet services across the UK. This acquisition underscores a clear strategic intent to capitalize on the ongoing national upgrade to full-fibre infrastructure, ensuring sustained growth and an enhanced service proposition for customers.

