Citizens has acquired Faceworks BV for an undisclosed amount, marking a significant expansion of its digital capabilities. Faceworks is a full-service digital agency specializing in building, maintaining, and improving web-based systems designed to automate and streamline business processes. The company is known for combining self-developed software with existing systems to create future-proof digital solutions, serving as a digital heart for its clients. Its offerings include online application development, hosting, and specialized solutions for content management, e-commerce, and bespoke portals.
Faceworks BV brings a team of experienced IT professionals and business developers who collaborate with clients on digital transformation initiatives. Their expertise spans custom application development, enterprise resource planning (ERP) integration, and managing complex online platforms. The agency’s ISO 27001 certification underscores its commitment to robust information security management. This acquisition is anticipated to strategically enhance Citizens’ capacity to deliver advanced digital solutions and process automation, addressing the growing demand for sophisticated online systems across various industries.
The integration of Faceworks’ technical prowess and client-centric development approach into Citizens is expected to create substantial synergies. Citizens gains access to Faceworks’ proprietary software development methodologies and a proven track record in delivering tailored digital products, from cashback platforms to CRM systems and specialized trade portals. This combination positions the unified entity to offer a more comprehensive suite of digital services, fostering innovation and operational efficiencies for an expanded client base. The acquisition solidifies Citizens’ strategic direction towards strengthening its digital service portfolio and market presence.