IMG has acquired Assist America for an undisclosed amount. Assist America, founded in 1990, stands as a leading provider of global emergency medical services, currently assisting some 40 million travelers worldwide through its extensive network via employee and student benefit plans. The company ensures members receive comprehensive support during medical travel emergencies, offering services ranging from medical consultation and emergency medical evacuation to prescription assistance and repatriation, supported by 24/7/365 multilingual operations centers.
This strategic acquisition significantly strengthens IMG's capabilities within the global assistance and emergency services sector. By incorporating Assist America's specialized infrastructure and decades of operational experience, IMG aims to enhance its ability to deliver critical support worldwide. The move is designed to leverage Assist America's robust service portfolio, which addresses the unique requirements of large membership groups and ensures peace of mind for travelers facing difficult situations, covering scenarios where employer responsibility is lifted.
Expected synergies include a more comprehensive and streamlined delivery of global assistance services, benefiting an expanded client base. The integration of Assist America's proven expertise in managing complex medical travel situations with IMG's existing framework is anticipated to create a more robust and efficient offering. This combination is set to provide enhanced, high-quality emergency support and travel safety solutions to a broader global clientele.
The combined entity is poised to become a more substantial player in the international emergency and travel assistance market. By integrating Assist America's extensive service suite and vast member base, IMG is set to deepen its commitment to essential global support, promising enhanced capabilities and continued innovation in travel safety and emergency response for its expanded network of members and partners worldwide.